退款政策

1. Non-Refundable Services

For services such as website design, website development, and IT support, refunds are not available. Please ensure you place your order carefully, as all purchases for these services are final.

2. Subscription-Based Services

For subscription-based services such as marketing and promotional campaigns:

• Cancellation Notice: A 30-day advance notice is required to cancel the subscription.
• Refunds: Refunds may be issued upon cancellation; however, the customer will bear any applicable transaction or processing fees.
• Fixed-Term Subscriptions: Subscriptions with pre-agreed fixed durations are non-refundable under any circumstances.

Thank you for your understanding and cooperation. If you have any questions regarding this policy, please contact us at info@my-it.com.au.